FAQ &
Contact Form

Before contacting us, please make sure to check our FAQ to find your answer.

My order –

Common questions about ordering, dispatch, and delivery.

Shipping –

Addresses concerns about lost packages and delivery times

My Subscription –

Answers all subscription-related queries

Brewing April –

Focuses on any coffee-related questions. If you can't find the information you need, feel free to reach out using the form below

Opening hours for our customer service:
Open: MON - WED - THU - FRI
Closed: Tuesday, Saturday & Sunday, as well as all public Holidays.

  • Please keep in mind that response times may vary based on the volume of requests. We appreciate your patience and are always happy to assist with your inquiries.
  • Please note that we do not provide customer service through social media or our showrooms for online purchases; you will be redirected to this page automatically.
  • We are here to help, but please remember that customers who communicate with our service team in an impolite manner will be banned from purchasing our products.

Contact form

Before sending your message, make sure your question is not answered in the FAQ above.